Recover a locked Root User account

Unlocking a locked Root Account

To unlock a locked Root Account in the Registry you will need access to the underlying database that stores all of the Registry information.

In the database there will be a table with the name 'registry_root_security'.

This table contains the following information about the root account: the username; the password (encrypted); the number of times a wrong password can be entered before the account is locked; whether or not the root account is locked.

To unlock a locked root user set the value of the column 'is_locked' to 0. There is no need to restart the Registry after this change, the root user is now unlocked.